Postmortem -
Read details
Jan 26, 17:21 EST
Resolved -
We have confirmed that services are back to normal.
Jan 25, 18:19 EST
Monitoring -
Parsec services are now very close to normal operational status. We're continuing to monitor and will update again once we're back to normal operational levels.
Jan 25, 17:58 EST
Update -
We continue to experience degraded performance and are continuing to work to isolate the issue with our cloud provider.
Jan 25, 16:56 EST
Update -
We are experiencing degraded performance with our cloud provider, resulting in API slowness and timeouts.
Jan 25, 15:14 EST
Investigating -
Parsec is operational but we are seeing higher than usual error levels. We are monitoring the situation and will post updates when we have more information.
Jan 25, 14:35 EST